Testimonials

This class was awesome. Tanya was very informative and she makes sure you know what you understand the material that being taught. She explains the assignments in depth. I would recommend this class for my children.

This course was excellent and highly informative. I enjoyed the lessons, the videos, the daily motivational content, the practical skills, the quizzes, and the user-friendly format of the platform. It’s evident that the course is well-organized and reflects the instructor's passion for the topic. I commend the instructor's commitment and appreciate the constructive feedback on assignments, including the opportunity to resubmit work that didn't initially meet the standards.

Participating in the mediation course was a highly enriching and professionally rewarding experience. The program offered a well-structured blend of theoretical foundations and practical application, equipping me with essential skills in conflict resolution, active listening, and facilitative dialogue. The instructor demonstrated exceptional expertise and created an environment conducive to thoughtful engagement and skill development. I would strongly recommend this course to professionals seeking to enhance their capabilities in mediation, negotiation, and collaborative problem-solving. Thank you.

This is a very practical course with all the nuts and bolts that I was looking for which gave me the tool kit that I needed. The assignments were meaningful to build competency. Thanks so much!

Mediation is a key part of our communities. This will help build back communities in solving issues together without any legal help, because it can be costly. This also helps me to be knowledgeable about the most impactful ways to help you towards the pathways, and your conclusion will support policymakers and community leaders, who might be allocated in the near future for studies that make it much more successful. Rather than spending or borrowing money that might cause issues among families.

The NACM 40-hour mediation course was a worthwhile experience. The curriculum was thoughtfully structured, blending theory with hands-on practice, and the instructor brought real-world insight that made the sessions engaging and relevant.

I enjoy this course. Very knowledgeable and informative. I plan to use my skills to add to my business. I am a Notary Public and I own my business for 3 years now.

Best Mediation training and certification program I have ever experienced. I thank you for creating it!!! The tools used and the lessons learned are invaluable.

The program was everything I hoped for. I'm very glad that I finally took the steps to enroll in this program. I've been looking for a career that would allow me to use my skills as a paralegal for over 20 years and transfer to a career that would allow me to assist people in resolving their issues outside of the court system. Additionally, Ms. Haggins was an amazing teacher. Not only was she very knowledgeable but she was also willing to share her experiences and provide advice on navigating this industry.
Sincerely,
Danielle D.

This course was very helpful in understanding the steps to successful mediation and in giving a braod overview of the profession. It was also helpful to have some direction on the business and marketing set up. It was organized and very easy to follow.

I can’t recommend this 40-hour Mediation Training highly enough—it was absolutely transformative! Challenging, rigorous, and immensely rewarding, this course exceeded every expectation I had. The curriculum is brilliantly structured, the content is rich and practical, and it’s worth every single dollar.

The instructor is simply phenomenal—knowledgeable, engaging, and incredibly responsive—making every session lively, thought-provoking, and deeply applicable. Course materials arrived promptly, feedback was quick and insightful, and the online learning experience was seamless.

What truly set this training apart for me was the book The 40-Hour Mediator Training Program by Tanya L. Haggins. It provided depth and clarity that complemented the videos perfectly. The additional readings, The Fundamentals of Family Mediation by John Hayes and Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William Ury, reinforced the lessons and added invaluable perspective.

The Bonus Chapter on creating a Marketing Plan was a game-changer—it gave me a concrete roadmap to put everything into action. I now feel fully equipped, energized, and ready to apply my enhanced mediation skills in real-world settings.

If you are serious about mastering mediation, this course is an absolute must. I am excited, confident, and ready to leap into the next chapter of my mediation journey!

This course was very instructive and insturmental in my decision to pursue a career in Mediation. The materials were thoughtful and comprehensive and provided meaningful inisght into the Mediation practice.

My name is Susanne and I am a retired elder law lawyer. I was recently hired as a Family Court Mediator for the Mohave Superior Court, in Kingman, AZ.

I am SO GLAD I was lucky to get my mediation training through the National Association of Certified Mediators. Mediation skills are unique, and the course covers everything you will need to know and consider as a new mediator. I am very grateful to Tanya Haggins for her video instruction and for the excellent 40 Hour Mediation coursebook. Her wisdom will follow me wherever I go.

I highly recommend the NACM for your mediation training.

Great program!! Challenging but well worth the time I committed. Well formed program & I feel it has set me up for success. Highly recommended! Please consider this program for your Mediation training.

I am so excited to utilize the skills and knowledge I have gained from attending the 40 hour Mediator Course! This course will help me with my role as a Human Resources Manager dealing with employee relations and issues.
The skills I have learned will be beneficial with my career and future endeavors as a Mediator!
Thank you!

What stood out most about this training was the space it created for self-inquiry. From the very beginning with the DISC assessment, to exploring our subpersonalities, the program encouraged a level of self-awareness that I found both dynamic and transformative. The professor’s videos, where she shared her own experiences and insights, added a whole new layer of richness and depth to the material. The readings were directly aligned with the kinds of situations we’ll face as mediators, and the practical exercises really placed us in the role of the mediator — not just studying the concepts, but actively embodying them. And that final marketing exercise was a turning point for me — it allowed me to envision myself not only as a mediator, but as the owner of a mediation practice. The integration of self-reflection, practical skill-building, and visioning for the future made this training both inspiring and empowering. Thank you, NACM!

The mediator certification course with NACM went beyond my expectations! I found it to be interesting, enlightening and very thorough the entire way through. I love the way we are given options on how to learn in that we can watch the video, read the lesson through our online access, or use the hard copy textbook which I did go ahead and buy.
I have been wanting to get this Certification for quite some time because I have felt a calling to it to help people in this way. I believe we do strive to be in harmony with each other and not in conflict. Also, as a child of divorce and then a parent of children of divorce, I am particularly drawn to helping families through the parenting aspect of divorce. It is so very hard on the children which I know first hand on many levels, and has a lifelong impact on them. I would like to help as best I can to set a tone that gives everyone their best shot at a happy life.
Thank you so much for such a well structured, thoughtful and insightful course. The assignments made me really have to sit and think and take this role very seriously. I am proud to be able to now say I am a Certified Mediator. And thank you for the two additional books we received. With much gratitude and appreciation!

The Certified Mediator course offered by the National Association of Certified Mediators exceeded my expectations in every way. The material is exceptionally well-organized, guiding learners through foundational concepts with clarity and purpose. Each module builds logically on the last, creating a seamless learning experience that’s both accessible and rigorous.
What truly sets this course apart is the practical application woven throughout. The exercises and practice scenarios are thoughtfully designed to mirror real-world mediation challenges, equipping participants with the confidence and skills needed to step into practice with integrity and competence.
I would wholeheartedly recommend this course to anyone considering certification as a mediator. Whether you're new to the field or looking to formalize your expertise, this program lays a strong foundation for ethical, effective, and inclusive mediation practice.

I am grateful to have found NACM's online mediation certification. After completing my 40-hour basic mediation training, I was unsure of how to become certified but got clear steps on how to do so. I found the cost for this service to be fair, the process and platform user-friendly and the parameters of the exam accessible. It was comforting knowing I could take my time with questions and refer to the study guide for assistance as needed. It was also comforting knowing that, should I need to retake the exam, there was plenty of flexibility and opportunities to do so within 30-days.

Each lesson was well-designed and presented. The course offered plenty of time to review and complete each lesson. After decades of practicing law and working with mediators, this program taught me a lot about the process that I had not previously considered. Thank you, NACM.

Becoming a certified mediator has been transformative for me. The training and recognition have strengthened my skills in communication, conflict resolution, and impartial problem-solving. Getting rectified as a mediator gives me the credibility and confidence to help others navigate difficult situations while also advancing my own professional goals. It positions me to expand my career opportunities, build stronger relationships, and make a meaningful impact in my community. This certification is not just a credential—it’s a steppingstone toward becoming the leader and change-maker I aspire to be. Professor Haggins has changed many lives.

This course was amazing! I cannot believe all of the content that was provided and how easy it was to navigate! I really enjoyed the mixture of resources and learning opportunities. It made the material feel more interesting and as a result of it I felt much more engaged! If you are thinking about taking this course, I highly recommend you do!

This course was extremely thorough. I believe I have all the tools needed to begin this new journey of my life. The practice assignments were my favorite part, as I was able to apply the learning to real life situations. My dog Millipede was with me the entire process, so she is equipped as well! Overall, definitely worth the money and time.

I enjoyed the experience of mediation training. I feel that it has equipped me to perform the task for my assignment. I would like to thank everyone who prepared the materials.

Although I completed the state course of general civil mediation, the program content offered by the National Association of Certified Mediators. Money well spent and highly recommended!

This course has been an incredible learning experience. Each lesson challenged me in meaningful ways and provided valuable insights that I can confidently apply in real-world scenarios. I walked away with a deep understanding and practical knowledge that exceeded my expectations. I highly recommend this course to anyone looking to grow personally and professionally. It is absolutely worth it! This will enhance my career in so many ways.

I enjoyed this course; my instructor did a great job breaking down all the content. I recommend this course to everyone. I am confident that this course will help me achieve success as a future mediator.

This course was challenging due to working full time and finding time to complete the lessons and exams in 30 days, but it was well worth it. I learned a lot of valuable information and the program was worth every dollar.

The online and self paced course was convenient for a professional working full-time. Also, the course offers CLE credits, which made it a perfect fit for my needs.

I was impressed by the rigor of the course. Some mediation training is just a two-hour seminar, but this course went into much greater detail. The tests and homework were fair but added challenge to the course. I learned a lot, and Tanya is a thoughtful and encouraging teacher.

Thank you for this wonderful training. It is a perfect complement to my work as a Marriage and Family Therapist. This experience through learning has expanded my skill set to be a successful negotiator and mediator. I look forward to investing in working with small family businesses. I can't wait for this next chapter to begin.

The course to become a certified, professional mediator was thorough and engaging. I would highly recommend it for anyone considering becoming a certified professional mediator!

Completing and recently re-certifying through the National Association of Certified Mediators has been a meaningful milestone in my professional development. The program offers a well-rounded and rigorous curriculum that covers the psychology of conflict, effective communication, negotiation strategies, and ethical standards. It’s designed not only to deepen your knowledge, but also to sharpen the real-world skills every mediator needs.

NACM certification carries national recognition and reflects a high standard of excellence in the mediation field. Re-certifying affirmed my commitment to ongoing growth and reinforced the credibility and confidence I bring to every mediation setting.

Becoming a certified mediator through the National Association of Certified Mediators was a remarkably smooth and enriching experience. The training was thoughtfully designed, allowing me to build essential mediation skills in a way that was both accessible and rewarding.

I’m truly grateful for the support and resources that helped me achieve this milestone. Thank you for turning my goal into a reality!

Completing the 40 hour certified mediation program was a meaningful step toward my professional goals. The content was practical and engaging despite the online-distance learning format. The flexibility of this program allowed me to stay on track while balancing other commitments. I’m truly satisfied with my experience!

Becoming a nationally certified mediator through the National Association of Certified Mediators has been a meaningful milestone in my professional journey. The process was accessible, thoughtfully designed, and grounded in real-world applications, making it especially valuable for professionals like me who navigate complex interpersonal and organizational dynamics daily. As someone deeply committed to equity and inclusive practice, I appreciated the emphasis on ethical standards, practical tools, and culturally responsive strategies throughout the certification process. This experience has not only strengthened my confidence as an emerging mediator but also expanded the impact I can have in my work across healthcare, education, and community-based spaces.

Thank you for supporting this important step in my ongoing commitment to conflict transformation and restorative practice.

— Courtney Johnson-Benson, MAEd, CDP, CSC | Certified Sexuality Counselor | Certified Diversity Professional | DEIB Strategist | PhD Candidate, Human Sexuality

The NACM Mediator Certification Course provides a comprehensive training program that covers not only the concepts and skills behind mediation, but the practical application and ethical considerations mediators need to understand and follow to be successful. I feel confident that this certification will add to my credibility and give potential clients confidence that I can help them reach a win-win resolution to their conflict.

Participating in the Mediation Certification Course has been rewarding and educational for me. This is an important learning field and achievement. I am proud to maintain my certification and staying committed helping others through conflict.

Completing the 40-hour Mediator Training was a transformative experience that not only enhanced my professional skill set but also deepened my understanding of conflict resolution at its core. The program provided a strong foundation in both the theory and practice of mediation, emphasizing neutrality, active listening, reframing, and interest-based negotiation.

What made this training truly exceptional was its hands-on approach. Through role-playing, real-world scenarios, and structured feedback, I was able to develop the confidence and practical tools needed to mediate effectively in both community and legal settings. The instructors were knowledgeable, supportive, and deeply experienced, bringing real-world insight into every session.

This training has equipped me with strategies to de-escalate tension, build rapport with diverse parties, and guide people toward sustainable, mutually agreed-upon solutions. I now feel fully prepared to mediate disputes with professionalism, empathy, and a strong ethical framework.

Whether in family law, workplace conflict, or community mediation, the skills I gained from this program will serve me throughout my legal and public service career.

This program was great and provided me with all of the information I needed to get started with my business. I must also give praises to Imani Rivera, she was OUTSTANDING in assisting me with my concerns. She is a GREAT asset to your organization.

I am grateful for the opportunity to earn a certification in mediation. I have been looking forward to this, and I can not believe I finally did it. Thanks, Tanya, for being amazing at what you do. Keep up with the great work.

Great course. Well designed and presented. Highly recommended for both the novices and the veterans. The course has many helpful elements that every mediator should know and understand to be successful.

The Mediation re-certification process was seamless! Continuing my journey as a mediator, I look forward to achieving my professional goals and my current career path!

This certification process was made very simple by the well written materials and process. I appreciate the Association's efforts to enhance the mediation profession.

I researched three other organizations when I decided to become a certified mediator. I decided on NACM, because of the responsiveness, the program outline and the format. NACM was a phenomenal experience to pursue my goal to become a certified mediator. The course was comprehensive and provided me the skill and education needed to enter the industry competently and confidently. This was the best decision I made! I recommend NACM to anyone seeking to become a competent certified mediator.

Having been a practicing attorney for over 39 years, I found this Mediation Training Program from the National Association of Certified Mediators to be an excellent addition to my practice. An addition that will serve my clients well.

I really enjoyed the course and its format. The most important part was the assignments. Although they required a significant time investment, they were absolutely essential for building my competence. By the end of the course, I had the knowledge, skills, and foundational forms needed to confidently practice as a mediator.

The website is very easy to use and having the study guide with the study questions was very helpful in achieving my certificate. I appreciate all the information provided and the online support available. This is a great course and I highly recommend it.

The 40-Hour Basic Mediation Training Program required well in excess of 40 hours of work. Thorough and well-organized, it provided information that can be reviewed later as a reference source time and time again. Staff was always standing by ready to answer questions. NACM is a well-run organization and the "40-hour" course armed me with a great foundation to begin serving as a mediator.

I highly recommend this course to anyone seeking to enter mediation as their profession. Tanya is extremely knowledgeable, and the structure of the course ensures you receive a high-quality and in-depth education. I can't say enough good things about this program. Thank you for this experience!

The content was well-structured, easy to follow, and packed with real-world knowledge. I appreciated how it blended theory with practical application, making the material not only informative but also immediately useful. The flexibility of the course allowed me to learn at my own pace, and the support from the team was outstanding every step of the way.

I now feel confident and fully equipped with the tools I need to succeed in this field. Highly recommend this certification program to anyone looking to grow their skills and advance their career!

I came to this program initially thinking I wanted to invest in a paralegal program, but given the hostility of the court system in our country today it occurred to me to find a more peaceful path towards helping others. This program has been an extraordinary medium for the purpose of learning how to heal our broken judicial system in a way that aligns with my values. I appreciate the coursework, the open platform, and the wealth of wisdom.

Participating in the 40-hour mediation course has been a truly transformative experience. The course was comprehensive, well-structured, and engaging, providing me with valuable skills and confidence to effectively facilitate conflicts. The instructors were knowledgeable, approachable, and inspiring, creating a supportive learning environment. I especially appreciated the practical exercises and real-life scenarios that helped me apply theory to practice. I now feel better equipped to navigate disputes with empathy, neutrality, and professionalism. I highly recommend this course to anyone looking to develop their mediation skills and make a positive impact in their community or workplace.

If you are on the fence about what Mediating program to start out with, I highly suggest choosing NACM. I did thorough research before choosing this program, and needless to say my expectations were definitely met.
My experience with customer service was superb, I asked for an outline of the course before purchasing and was given an in-depth outline of everything the same day I asked.
Tanya, my instructor was both personal and made learning with adhd a lot easier! She is down to earth and entertaining. Some programs out there you might assume don't take the time to personally meet you where you are at and help you with the specific goals YOU have, Tanya did and I am ever so grateful for her cultivated and resourceful insight she provided me with.
I definitely feel honored to be a part of NACM, and I feel far more EQUIPED (I spelled it correctly) after taking the course.

I am excited to embark on this new journey utilizing the mediation skills I have learned through this course in workplace conflict and resolution, communication, and employee well-being. The course is thorough and gives practical information!

I'm so thankful for this program. It has enabled me to have options for pursuing other career opportunities beyond retirement, as well as being instrumental in helping my family.

This mediation course was light, fun and informative. I now have high hopes that i will replace my income with the information I have gathered. I look forward to being the mediator i aspire to be.

The NACM workshop videos were informative and followed the reading assignments, which made completing the assignments and tests less daunting. From the very beginning, I felt this was something I could accomplish and now that I have, I am excited about what may come next --AJ

NACM is top-notch! The course materials, videos, examples, and recommendations are well thought out. Having completed the required courses, I feel supported and prepared to take the next steps as a certified mediator. And I look forward to continuing the relationship with NACM!

I Truly appreciate the assistance, support and guidance of this Mediators Team! Team Haggins!!
The training was amazing! And I have learned a lot about meditation and how it can be utilized to solve conflicts and impasse.

Taking the 40-Hour Basic Mediation Training Course was a truly transformative experience. The course provided me with essential skills in conflict resolution, active listening, and negotiation, which have not only enhanced my professional abilities but also improved my personal interactions. The instructor was very knowledgeable, engaging, and provided real-world scenarios that made the learning process both practical and insightful. Whether you're looking to start a career in mediation or simply want to strengthen your communication skills, this course is an invaluable investment. I highly recommend it to anyone seeking to build a strong foundation in mediation!

This course has given me the incentive to start reaching out and pursuing an avenue to use my mediation skills. I will review materials and find the confidence to start fulfilling my desire to assist with conflict resolution. Observing many people after covid; there is a lot of anger and frustration among the population. I have a great desire to help a few calm their frustrations. Thank you for assisting me to obtain the tools in my tool box.

Congratulations, NACM! My 97% grade not only shows how much I have learned from your Mediation Program, but how well you have presented it. Having now acquired substantial theoretical and practical knowledge, I feel that I am well on the road to helping others just much as you have helped me. Thank you, Tanya!

NACM offers an effective, self-led method for becoming nationally certified as a mediator. I enjoyed how each element of the course was so intentionally practical. After eighteen years as a litigator, I am excited to help others resolve their disputes!

It`s just the beginning of my career as a Mediator in The USA. Now I work in a Slavic Oregon Social Services, actually, mediation is part of my job. I decided that this course would help me to apply my knowledge to my real life and work and I will get more about the American style of work in this area.And I wasn`t mistaken. I`ve got wonderful education here.
It was not easy, because I`m not native English speaker, but it was very useful and interesting. Material was prepared excellently, with good examples and private experience. This course was really wonderful.
I`m sure this knowledge could help me in my work with clients and in continuation of my career.
Thank you for your time!

This process has provide me with more clarity and direction. I have much work to do but what I have learned here will get me there quickly. This is one of the best training I have been part of.

Thanks

Jerome Thompson

This was a wonderful course. I found the videos and the reading to be interesting and informative. The DISC assessment and books shipped separately are invaluable. I am very excited to start offering mediation services, and this program gave me the confidence to feel ready!

I recently completed the on line mediation course, and I couldn’t be more impressed with the experience. The course was incredibly well-organized, with clear, engaging content that made complex concepts easy to understand. The instructor was knowledgeable and provided real-world examples, which helped me grasp the practical applications of mediation techniques. The course also included interactive elements like quizzes and practical exercises that made the learning process more dynamic and hands-on.

What I appreciated most was the flexibility of being able to complete the course at my own pace, which made it easy to fit into my busy schedule. The support from the course team was fantastic, and I felt confident in my ability to apply the skills I learned. I highly recommend this course to anyone interested in pursuing mediation, whether you’re new to the field or looking to expand your knowledge. As an attorney, I found it to be an investment in both my personal and professional growth!

Getting certified and then recertified has helped me achieve my career goals. I have been able to assist in the negotiation of hundreds of individuals and businesses over the past several years.

The National Association of Certified Mediators' 40-hour certification program exceeded my expectations in every way. The comprehensive curriculum provided me with valuable conflict resolution techniques, communication strategies, and practical skills that I can apply in both professional and personal settings. Tanya was knowledgeable, engaging, and dedicated to ensuring every participant felt confident in their mediation abilities. This program not only equipped me with the tools to navigate challenging conversations but also empowered me to facilitate positive outcomes in various scenarios. I highly recommend this certification to anyone looking to enhance their mediation skills or pursue a career in conflict resolution.

The 40 hour Mediation Course is well organized and thorough. It provides a new mediator with the knowledge needed to begin a fulfilling career as a mediator. The instructor is exceptional: professional, knowledgeable and easy to listen to. I highly recommend this course, and look forward to others I may take with NACM!

An absolute success of a program. The course is laid out in a very clear and informative way, the instructor was very clear and encouraging. All my questions about being an actual Mediator were answered and more. I have already suggested this course to 3 other people.

I was blown away by the knowledge that I gained, and the material provided I thought I knew how to mediate and negotiate well before I started but after taking this course, I have grown to levels I didn't know I can. Before starting I was nervous because the thought of reading endless amount of material was a scary thought and not my strong quality (I Hate school) but much to my Suprise and my wife's I actually enjoyed and didn't feel overwhelmed at all due to the clear video classes and well written books.
Thank you so much and I can't wait to start mediating.
Yaakov (Jake) Klor

I enjoyed taking this class. The material was informative and enlightening. The format of the course was easy to follow and the narration provided a helpful resource to delve deeper into the readings.

I thoroughly enjoyed the NACM 40 hr Business and Family Mediation Course ! As a retired medical school professor, this course provided me with a foundation for pursuing a career in conflict resolution in the health care industry. I look forward to applying the skills learned here and expanding my knowledge base with additional NACM courses.

I have been certified before. This course was much more involved and required more effort. I learned quite a bit in this course and I think that it was largely due to the fact that the instructor challenged me to do more than just listen. There was extensive reading, writing, and research. This is the right course for the personally driven leader! All substantive with no fluff.

This was one of the most comprehensive and engaging courses on mediation that I have taken. I can't wait to apply what I learned towards facilitating workplace mediations.

Throughout the course, I gained confidence in my ability to listen actively, ask insightful questions, and remain neutral while navigating delicate issues. I especially appreciated the real-world scenarios and role-playing exercises that mirrored the types of conflicts I encounter in my professional and personal life. By the end of the program, I found myself better equipped to defuse tension, identify underlying interests, and help others reach resolutions with dignity and respect.

Tanya is a great teacher, I enjoyed her personal experience
stories, I highly recommend you do not skip the bonus lesson, she gives us a lot of information. I was always thankful for Tanya's feedback on my homework as well, it was never generic, it was meaningful. She really goes below. the line 🙂

Completing this course, not only means “I’m a certified mediator,” but it also means a new beginning; the opportunity I always dreamed and planned for to assist others and do what I love for a living! It also fulfills my dream of becoming my own boss, having my own schedule and finally being able to focus on what matters the most. It all started as a “hope” and now, it is not only an achieved goal, but a huge blessing that will grow to bless many lives.

I want to thank Tanya Haggins, who through her teachings, positivity, and by sharing her knowledge and experiences with the class motivated me not to give up, and to achieve my goals!

Lourdes Zoé Sorando

I enjoyed the class and am excited to start my profession as a Mediator. I loved the marketing aspect of this class and the refresher part from completing my Masters - ADR. Thank You.

Completing this certification has been a rewarding, transformative experience. It has equipped me with valuable conflict resolution skills. I am eager to utilize these skills.

This whole process was thorough and very insightful. Learned a lot. Great experience. Exceeded my expectations and will benefit my new consultancy business. Thank you for this opportunity!

This was a great program! I loved the motivational videos and all of the materials and resources included were exceptional. Thank you for creating such a comprehensive program.

This course far exceeded my expectations. The course is very comprehensive. The material was relevant. The professor offered knowledge and experience. The environment was positive and encouraging. I highly recommend this course.

This was an amazing experience. I have developed additional insight and skills to further my mediation experience, and helped me to develop additional confidence as a trainer.

Professor Tanya is the greatest professional trainer of all the time, she has wealth of experience in what she is doing, I would recommend all those interested to become mediators to train with her.

I live in a rural town of Detroit, Oregon and attending a university was not an option. Although there were a number of online courses available, they appeared to be less efficient, yet more expensive. There also a number of private courses available that were less expwnsive, by they did not provide certification or as complete training. I feel that NACM gave me the best of both worlds and I am very pleased that I chose this course.

This course has helped me achieve the career goals I set for myself years ago. I feel like this course helped prepare me to be a successful divorce and business mediator. I'm so happy to be here!

The Mediation Training from NACM was comprehensive, convenient and inspiring. The lectures and reading assignments are succinct and manageable, which is ideal given that I work full time and have two small children. I loved that the training was self-paced and allowed me to fit the training into my schedule rather than the other way around. My favorite part was receiving feedback on my assignments to help expand my understanding of the material. The training also inspired brainstorming for how I will set up my practice. With each chapter, I had a section of notes for how I would apply what I learned when advertising my business and explaining the benefits of mediation to prospects.

Excellent course content. Comprehensive and thorough! I had already taken a 40 hour course last month. Logged in, took exam, and passed immediately. Helpful and courteous staff.

This is a Top-Notch program for professionals. I learned so much—more than I expected. Our beautiful, kind and anointed teacher has a plethora of wisdom and knowledge that she shares with a spirit of generosity. She seems to love seeing people grow to fulfill the purpose that God has for them and their careers. After finishing this program you will feel empowered to serve and thrive in your business and in life. R. Gray

This program gave me the tools to take my mediation skills to new levels, and will support me in getting unique job opportunities in the field of mediation and conflict resolution.

I appreciate the refresher aspect of the certification examination, and reviewing the stages of the mediation process. I would be willing to take it annually; not just bi-annually!

Becoming a certified mediator through NACM has been one of the most rewarding and transformative experiences of my professional career.

From the comprehensive training programs to the practical tools and techniques offered, NACM has equipped me with the skills necessary to facilitate effective and empathetic conflict resolution. The curriculum was not only rigorous but also highly relevant, addressing real-world scenarios in family, workplace, and community mediation. I felt confident and prepared to handle even the most challenging disputes after completing the certification process.

What truly sets NACM apart is its commitment to the ongoing success of its members. The networking opportunities, continuous education resources, and access to expert guidance have been invaluable as I established and grew my mediation practice. NACM’s emphasis on ethical standards and professionalism has inspired me to maintain the highest level of integrity in my work.

I would wholeheartedly recommend NACM to anyone seeking to advance their skills, credibility, and impact in the field of mediation. Joining this association has not only enhanced my career but has also allowed me to make a meaningful difference in the lives of those I serve.

Thank you, NACM, for your unwavering dedication to excellence and for empowering mediators to create positive change in their communities.

This is the best program, that has opened my eyes in terms of conflict resolution, the program is easy to follow with very responsive president with wealth of experience…. I want to continue to the next levelThank you very much.
Professor Stephen Gachuhi Njenga

Studying this curriculum inspires personal growth every time. Thank you for organizing so many thought provoking lessons and for sturcturing the exams in a way that reinforce successful learning.

This was hands down the best training! Tanya is absolutely amazing! She genuinely wants you to learn the material and be successful. I highly recommend this course to anyone wanting to enter the field of mediation or supplement their skill set in their current roles. I truly believe that no matter what profession you're in, knowing how to resolve conflict in an effective way can be a very useful skill.

This training has been amazing. I am beyond confident that I will be able to succeed as a mediator going forward. I know that going forward I will have the continuous support from NACM and that gives me confidence even more confidence in my abilities. Thank you!

I was able to complete the work at my own pace and my assignments were graded timely. I really appreciate being able to get this training in the evenings and on the weekends while working full time during the day. I learned a lot and will implement a lot of practical advice and checklists in my mediation practice.

This was a very rich and educative program. The lessons were fully developed. The instructor is very knowledgeable and equipped. Her experience was well blended as she gave practical illustrations based on her experience. This course is more than a 40 hour course based on the depth and requirements for completing each course. It was indeed profound. I have learnt a lot from the lessons and assignments. The assignments opened my eyes to things that i skipped in the course of the lessons. The tests kept me on my toes as i navigate the various lessons. I am elated to have taken this course with NACM.

I have thoroughly enjoyed my experience at National Association of Certified Mediators!!

The course was quite comprehensive, relevant and very well delivered.

The timely feedback from Ms. Haggins and courtesy that characterized liaison with Imani was truly exceptional.

I would highly recommend those with a passion for Mediation to embark upon this course!!

Keep up the good work Team NACM.

The 40 hour Basic Mediation Training Program is a thorough course of study on becoming a mediator that can be completed in a month online. The lectures, testing and writing requirements are helpful and appropriate.

Although I have participated in and arranged mediations, I was not trained to conduct a session. This training has provided me with the skills and tools to lead a mediation. I am excited to move forward to become a fully competent certified mediator.

This program is truly designed for the professional mediator! I recommend every mediator take this course prior to mediating. I feel confident and prepared to mediate in any setting.

This was a fantastic program and I learned a ton! I am looking forward to starting my new career! I have always enjoyed helping people reach their goals. This career choice fits my skillset and Tanya was a fantastic instructor! The material was manageable and they were very flexible with my work schedule! Thank you all so much! See you at the top!

NACM provides the student with the tools to achieve in the field of Mediation. The "How, Why, Where, and Legal Questions" are included in this comprehensive course.
It does take a serious student to achieve the certification, and the feeling of accomplishment is worth the investment that was given in funds and time.

I am so very proud and extremely humbled at having the opportunity to receive the Mediation educational training here at NACM, and the professional community is greatly benefited by the NACM contributions. As a curriculum designer and tenured professor of continuing education for doctoral students at the OLRAY, I must express that I am completely amazed at the high quality of the program. There is a very high standard of professional delivery, and comprehensive topic coverage. Throughout lesson plans of the program, professional ethical behavior is emphasized, as the NACM states "Socrates' position was clear: Ethics consists of knowing what we ought to do, and such knowledge can be taught." Thank you for this opportunity.

I want to express my deep gratitude to the National Association for Conflict Management (NACM) for their outstanding 40-Hour Mediation Course Training. This program has been instrumental in my journey towards becoming a skilled mediator. The course material was comprehensive and engaging, providing me with the necessary skills and knowledge essential for excelling in the field of mediation.
Mrs. Tanya demonstrated exceptional expertise and unwavering support, imparting invaluable insights and practical techniques that I will integrate into my practice. The interactive nature of the course allowed me to gain hands-on experience and build confidence in my mediation skills.
Thanks to NACM's guidance, I now feel well-prepared to handle a wide range of conflicts and facilitate the achievement of harmonious resolutions. I wholeheartedly recommend this course to individuals who aspire to pursue a career as a professional mediator.
I extend my sincere appreciation to NACM for this transformative educational experience.

Sincerely,
Deberry P. Cook
Rev. Deberry P. Cook, ML, M.DIV

I am a licensed attorney in the State of California, and I found the program very informative, and professionally presented. Hope to remain an active learner for other NACM programs, and have decided to have my legal staff member receive an NACM education. Very important academic program.

This was a great experience to deepen my knowledge of the mediation process. I am grateful for the learning and tools that helped facilitate a deeper understanding of the material.

Participating in the 40-Hour Business, Family & Divorce Mediation Training Program with the National Association of Certified Mediators was a great investment into my growth and learning. I feel prepared and excited to begin a new vocation as a certified mediator. I loved the structure and the accessibility of all of the materials. Thank you for this opportunity.

This asynchronous format of this course gave me the flexibility needed to complete the requirements among my other work priorities, and I now feel better prepared to serve my consituants and build out my office's mediation services

I will have to say, when I first started the training sessions I was not open to it. However, as it progressed, I found it to be informative and educational. The assignments were truly beneficial, reaffirming what I already knew about mediation while also expanding my understanding. By the end of the training, I gained a genuine appreciation for the session, despite my initial reluctance.

In my 30 year professional career I have attended many advanced training courses. The 40 hour certified mediators course ranks up there with the best courses I have enrolled in. I would highly recommend this course for anyone looking to begin their career as a mediator.

I wanted to take a moment to express my gratitude for the exceptional experience I had in your mediation class. The knowledge and insights I gained throughout the course have been invaluable, and I thoroughly enjoyed learning about the principles that guide the practice of mediation.

From understanding the importance of neutrality, confidentiality, and communication to exploring the art of facilitating productive dialogue, each aspect of the curriculum deepened my appreciation for the complexity and significance of mediation. The skills you’ve imparted not only expanded my perspective but will undoubtedly enhance my ability to assist in resolving disputes effectively and ethically.

I also want to commend the program's comprehensive approach. It has been structured in a way that fosters both personal and professional growth, offering practical tools that are applicable in real-world scenarios. Because of my positive experience, I will eagerly recommend this program to others who are interested in developing their mediation skills or seeking to contribute to conflict resolution.

Once again, thank you for your dedication and passion for teaching. I look forward to applying what I’ve learned and encouraging others to take advantage of this enriching opportunity.

Sincerely,

Iola Vanessa Purnell

The mediation certification was educational, relevant, detailed, and rigorous. The coursework and materials were much more in-depth and challenging than I expected. The instructor broke down the concepts in easy to digest pieces, and occasionally accented with personal experience. Completing this course gives me the confidence that this certification has weight behind it, and that I can mediate any dispute competently.

Completing the National Association of Certified Mediators certification course was a turning point in my professional development. Through this program, I gained invaluable insights into mediation procedures and acquired essential competencies that enable me to navigate real-life situations confidently. The curriculum comprehensively covered vital aspects such as conflict resolution techniques, communication hindrances, and ethical considerations related to mediation practices. This practical coursework taught me the critical skills needed for managing disputes compassionately while always maintaining professionalism. I am now eagerly looking forward to implementing these skills in my future work.
Since completing the course, I feel significantly more prepared to handle challenging mediation cases. The program has provided me with a robust base and improved my capacity to handle intricate interpersonal relationships. My comprehension of the subtleties within this field has deepened, and I'm eager to implement these valuable abilities into my work in the future. This certification has genuinely elevated my career prospects, and without reservation, I recommend it for those seeking growth in their mediation profession endeavors!

I enjoyed the course as it allowed me to work at my own pace. The material provided was very helpful. I enjoyed each chapter as each chapter was focused on something new. I can't wait to start my mediation practice with the skills I learned from this certification course.

The training program manages to capture a lot of information in a short amount of time. The materials provided are top-notch, and I am sure I will be referring back to them as I hone my craft.

The training is jam packed with valuable information. I was hesitant about a video driven training but Tanya's knowledge is vast. I will forever remember that "Mediators control the process and not the people and that Mediators go below the line to understand the interests (why's) of the parties involved".

I am the Director of Operations for our new Peer Mediation Program at the college I attend, and when we were looking for a program to certify our staff, this program was highly recommended. Their Mediation certification program is outstanding and I highly recommend everyone who is considering to become a mediation specialist sign up to this program, our instructor was very professional, and she satisfied all our expectations of the program!

I truly enjoyed the course and will use the information learned to be the best mediator!! The videos were very helpful throughout the course. Thank you again for this great class.

This course has helped me decide on my next steps regarding my career path. I’m an HR Professional who enjoys working with people and helping them resolve issues. I’ve enjoyed each chapter and learning about mediation and the process. I’ve gained so much knowledge within the last few weeks. I now understand the need for mediators because so many people need assistance with conflict resolution and guidance.

The recertification agents were helpful and very courteous.
This is my third time doing my certification.
I have very good success with this certification and has helped me in my profession.
It has been confirmed by several clients and all has checked out in a professional manner.

Mr. R. Santana.

"Enrolling in the mediation course with the National Association of Certified Mediators has been one of the best decisions of my professional journey. The course was exceptionally well-structured, providing a perfect blend of theory and practical application. The instructors were knowledgeable and passionate, making complex concepts easy to understand and immediately applicable. I particularly appreciated the emphasis on real-world scenarios, which allowed me to build confidence in my mediation skills. I am now equipped with the tools and insights needed to facilitate meaningful resolutions, and I am truly grateful for the experience. This course has not only enhanced my career but has also deepened my understanding of the art and science of mediation. I highly recommend it to anyone serious about making a positive impact through mediation."

As a human resources professional the ability to mediate is extremely important. This certification was an excellent introduction into the field. Everything was explained very well and it was easy to follow up. I am looking to applying everything I have learned to my everyday profession.

I was unsure as to what information I would receive from this course but trusted a friend who had previously taken the course and stated it has been helpful to him in handling mediation. The course was informative and increased my knowledge of how to handle mediations to arrive at a successful outcome.

Tanya was a great and knowledgeable facilitator! I feel equipped to take the next step as a neutral. The certification exam was thorough and comprehensive. I recommend the course to others!

Tammy McIntyre, M.Ed.

Participating in the National Association of Certified Mediators certification examination course has been a transformative experience for me as an HR professional. The comprehensive training and certification program has significantly enhanced my skills in conflict resolution and mediation.

Through their expert-led workshops and resources, I have gained a deeper understanding of effective mediation techniques, which has allowed me to handle workplace disputes with greater confidence and efficiency. This has not only improved the overall work environment but has also strengthened the trust and cooperation within our team.

Moreover, the association’s emphasis on continuous professional development has broadened my business and professional acumen. I have learned to navigate complex interpersonal dynamics and foster a more harmonious workplace, ultimately supporting the growth and well-being of our workforce.

I am grateful to the National Association of Certified Mediators for their invaluable support and guidance. Their commitment to excellence in mediation has empowered me to become a more effective HR professional, positively impacting both my career and the organization I serve.

This course helped expand my knowledge of mediation and will help to achieve and promotion in my job. I believe this was a great course and helped me have a desire to open my own mediation practice

I recently completed the 40-hour mediation course, and it was an incredibly enriching experience. The course provided comprehensive training in conflict resolution, effective communication, and negotiation techniques. The instructors were knowledgeable and supportive, offering real-world insights and practical skills that I can immediately apply in my professional and personal life. I highly recommend this course to anyone looking to enhance their mediation skills and make a positive impact in their community or workplace.

This course is fantastic in learning how the world of mediation works. In this class I learned how to incorporate my social skills into mediation. The professor was very helpful throughout the course and answered all questions I had.

Great study and valuable insights with regards to mediation. The lessons learnt will definitely help me in my current job. I also intend to use the skills acquired in potential private practice in the near future.
Great instruction tools!