Join 2,600+ happy students
Build a 6-figure mediation practice in 30 days while changing people’s lives
Our internationally certified online program gives you hands-on role-play practice, proven client acquisition strategies, and tools to launch your own practice with low costs.
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Fully online
- Globally Recognized
Learn the exact skills & tactics to start your next chapter as a mediator
Maybe you’re tired of the 9-5 or approaching retirement and ready for a new chapter with freedom, flexibility, and something truly yours.
Perhaps you’ve built a business and want to add mediation, or see conflict everywhere but lack credentials to start.
Escape your 9-5 and replace job
Make a real impact on lives
Very low startup costs
Grow business to 6 or 7 figures
Learn how to find clients easily
Earn minimum of $200/hr
Build profitable side-hustle
Help families and businesses
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
Learn at your own pace with 100% online certification courses and no set start dates
Complete any of our nationally recognized mediation programs entirely online with no set dates or cohort restrictions.
Join hundreds starting 6-figure practices with no prior skills
“This course was amazing! I cannot believe all of the content that was provided and how easy it was to navigate!”
“NACM is top-notch! The course materials, videos, examples, and recommendations are well thought out. Having completed the courses, I feel supported and prepared to take the next steps as a certified mediator.”
Erika Michelle
Michael Lawless
Melissa Charette
Kimbalynn Simmons
“Completing this program has been a rewarding, experience. It has equipped me with valuable conflict resolution skills.”
Angela Lee
William A. Luce
David Sepulveda
“This course was amazing! I cannot believe all of the content that was provided and how easy it was to navigate!”
Melissa Charette
Angela Lee
“NACM is top-notch! The course materials, videos, examples, and recommendations are well thought out. Having completed the courses, I feel supported and prepared to take the next steps as a certified mediator.”
Erika Michelle
Kimbalynn Simmons
“Completing this program has been a rewarding, experience. It has equipped me with valuable conflict resolution skills.”
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
Learn the exact tactics to get clients fast and start earning from day one
We teach where to find clients, what to say, and how to fill your calendar using practical, proven marketing tactics that practicing mediators use to attract steady work.
Globally recognized certification so you can command top rates
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
Build confidence through weekly coaching calls and hands-on role-play
Launch a low cost, profitable practice with 100% online training
- Learn from industry experts
- No experience required
- Fully online and flexible
Learn skills that are always in demand
Mediation is one of the easiest businesses to launch. You can work from anywhere, set your own schedule, and be your own boss. It has a low startup cost, and demand is exploding as people everywhere need help resolving conflict without lawyers or courts.
Earning Potential
$200/hr
Minimum hourly rate for mediators starting out
$208,000+
You after our Mediation Program
Certified Mediator
Started her own practice after quitting her 9-5 job
Hard Skills
Resolution techniques
Client intake
Client Impact
Improve relationships, reduce stress & conflict, provide clarity, resolve disputes
$80,000 – $100,000 / year
Launch a mediation practice, attract clients from day one, earn premium rates, etc.
Certified Mediator
Started her own practice after quitting her 9-5 job
Your Income
$80,000 – $100,000 / year
Average starting income for NACM graduates
Lifestyle Upgrades
Earn six figures, achieve financial freedom, secure long-term stability, build career independence, etc.
Hard Skills
Resolution techniques
Negotiation
Practice setup
Client intake
Operations
Marketing to get clients
Case management
Legal documentation
Your first 90 days
Launch a mediation practice, attract clients from day one, earn premium rates, etc.
Client Impact
Improve relationships, reduce stress & conflict, provide clarity, resolve disputes
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
Learn ALL mediation types in one course and save thousands
Other providers force you to buy separate certifications for each specialty at $1,500 to $3,000 each, costing over $10,000 total.
Family Mediation
Divorce Mediation
Business Mediation
Real Estate Mediation
Resolve landlord-tenant disputes, property boundaries, HOA issues, and lease conflicts efficiently.
Workplace Mediation
Help resolve employee conflicts, harassment claims, and performance issues to restore productive work environments.
Community Mediation
Mediate neighbor disputes, noise complaints, and property conflicts to restore peace in communities.
Family Mediation
Resolve custody disputes, elder care decisions, and inheritance conflicts while preserving family relationships.
Divorce Mediation
Business Mediation
Real Estate Mediation
Workplace Mediation
Community Mediation
Start your high-income mediation practice in 4 simple steps
Enroll in our course and get instant access
Complete 40-hour course and learn at own pace
Pass your test and get nationally certified
Join weekly coaching and start earning fast
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
Get lifetime access & support to our exclusive mediator community
Get lifetime access to our alumni group where others share client strategies, troubleshoot challenges, and refer overflow work to each other. Get answers from people who’ve been exactly where you are and are thriving in the field.
All you need in one course to create financial freedom and start a purpose-driven career
12+ video training modules
40hr internationally recognized
6 months of weekly live coaching
Get listed in our mediator directory
Lifetime alumni community access
Hands on role play practice
Tactics to find clients quickly
Business and marketing training
Live mentorship from mediators
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
What you’ll learn in our all-in-one mediation course
MODULE 1:
Learn how conflicts arise, manage them, and resolve them confidently
MODULE 1:
Learn how conflicts arise, manage them, and resolve them confidently
This lesson introduces the fundamentals of conflict resolution and alternative dispute resolution (ADR), giving you the knowledge and skills to approach conflicts with confidence. You’ll learn how disputes arise, the processes to resolve them, and how to guide parties toward constructive solutions.
- Define key terms in the conflict resolution profession
- Identify different conflict resolution processes
- Understand how unmet psychological needs lead to conflict
- Recognize the difference between mediation, arbitration, and negotiation
- Build a foundation for applying these concepts in real-world mediation
MODULE 2:
Learn the 5 stages of mediation and how to close cases confidently
MODULE 2:
Learn the 5 stages of mediation and how to close cases confidently
- Learn the key terms that give you credibility as a mediator
- Understand the five stages of mediation and when to use each
- Gain practical strategies to move parties toward agreement
- Build confidence in managing the flow of a mediation session
- Develop skills that help you achieve successful outcomes for all parties
MODULE 3:
Discover how to bring all parties to the table and set the stage for success
MODULE 3:
Discover how to bring all parties to the table and set the stage for success
Learn how to bring all parties to the table and create an environment for productive dialogue. This module ensures you can start sessions on the right footing.
- Identify the seven steps of convening and why they matter
- Draft effective communications that encourage participation
- Build rapport and trust before mediation begins
- Set expectations to prevent misunderstandings
- Gain the confidence to engage all parties for collaborative resolution
MODULE 4:
Learn how to set the tone, build trust, and guide mediations
MODULE 4:
Learn how to set the tone, build trust, and guide mediations
- Learn the 12-step process for a powerful opening statement
- Establish credibility and authority as a mediator
- Create a safe space for parties to share honestly
- Reduce tension and promote cooperation from the start
- Develop techniques to set the session up for a productive outcome
MODULE 5:
Unlock techniques to understand parties’ needs and gather essential information
MODULE 5:
Unlock techniques to understand parties’ needs and gather essential information
- Recognize facilitators and barriers to effective communication
- Apply active listening techniques to uncover key information
- Use questioning strategies to get to the heart of conflicts
- Build trust through clear and empathetic communication
- Gather the insights needed to guide parties toward resolution
MODULE 6:
Learn how to negotiate effectively and guide parties to win-win outcomes
MODULE 6:
Learn how to negotiate effectively and guide parties to win-win outcomes
- Identify bargaining strategies used in mediation
- Apply negotiation tactics to real-life scenarios
- Help parties expand options and find creative solutions
- Diffuse tension and manage difficult discussions
- Guide parties to fair, sustainable agreements
MODULE 7:
Learn how to confidently close mediations and draft clear agreements
MODULE 7:
Learn how to confidently close mediations and draft clear agreements
- Draft clear and effective mediation agreements
- Avoid legal pitfalls while closing sessions
- Confirm understanding and agreement among parties
- Maintain professionalism and credibility throughout the conclusion
- Ensure long-term satisfaction and compliance with agreements
MODULE 8:
Learn how to mediate effectively in family and divorce situations
MODULE 8:
Learn how to mediate effectively in family and divorce situations
- Apply practical strategies for family mediation sessions
- Collaborate effectively with other professionals
- Lead joint, caucus, and multi-party sessions confidently
- Address sensitive issues while keeping parties engaged
- Build a foundation for a successful family mediation practice
MODULE 9:
Learn to resolve workplace conflicts effectively
MODULE 9:
Learn to resolve workplace conflicts effectively
- Apply strategies for employee, manager, and team disputes
- Identify common causes of workplace conflicts
- Manage high-tension discussions calmly and effectively
- Implement techniques to promote collaboration and understanding
- Strengthen your credibility as a mediator in professional settings
MODULE 10:
Learn to navigate all the ins and outs of legal risks in mediation
MODULE 10:
Learn to navigate all the ins and outs of legal risks in mediation
- Define the unauthorized practice of law and avoid pitfalls
- Recognize potential liabilities in mediation sessions
- Access resources like errors and omissions insurance for protection
- Apply best practices to maintain legal compliance
- Conduct mediations confidently with legal awareness
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
Gain in-demand skills for LIFE with 6 FREE bonuses (valued at $11,885)
Lifetime access members only Facebook group
$1,997
Free
Zero to hero mediation marketing program
$988
Free
Six months of live weekly Q&A strategy sessions
$6,000
Free
Ready-to-use templates, checklists, & resources
$800
Free
Plug & play intake form, mediation agreement, and fee template
$500
Free
Proven scripts to confidently book and convert your first clients
$650
Free
How to make it big resolving disputes mini course
$700
Free
Quick-reference guides to prep, organize, and boost confidence
$250
Free
- Start today (no waiting)
- Fully online
- Globally Recognized
- Start now (no waiting)
- Globally Recognized
| 5 star | 100% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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Trusted by 2,600 happy grads
Become a confident, in-demand mediator in 30 days, starting today
- Launch 6-figure practice while changing lives
- Gain financial freedom with a flexible schedule
- Make a real difference helping families and communities find peace
- Replace income and do work that matters
- Expand existing practice with high profit skill
Carol Faye Walls
NACM Course
Make the investment in your self today and enjoy lifetime access to skills that will stay with you for life.
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Frequently Asked Questions
Why should I get certified?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
What steps do I need to take to get certified or recertified?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
What is required for recertification?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
Is NACM recognized by all mediation programs and employers?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
Is the mediator certification valid for Family, Divorce, or Business mediation?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
Are CEUs required for recertification?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
How long will it take to get my certification card?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
What can I do with this certification?
Unlike most programs, our globally recognized certification meets the 40-hour requirement and opens doors to high-paying mediation opportunities that ordinary certificates can’t.
I serve as Chief Counsel of Police Oversight USA. In the police oversight community, there are serious and profound conflicts that arise as a daily component of this work. City Hall conflicts. Community advocacy conflicts. Police Department resistance to change, and police union conflicts.
I am deeply grateful to NACM for providing such a thorough certified mediation training, which I found covers virtually everything mediators need to know regardless of their specialty.
Moreover, I am grateful to have had the opportunity to study under the instruction of Tanya Haggins, who is exceptionally competent, highly enthusiastic, and serves as a great role model for Mediators!
Special thank you as well to Imani Rivera for being so responsive and attentive to the needs of NACM members and affiliates. You represent the organization well.
Great program! I am very thankful for the expertise and knowledge I gained. I am excited to start my mediation career, and will take a lot of my learning and experience gained through this program into my first mediations right away!
The course was detailed, very well structured and easy to follow. The instructor was excellent. I am excited about the opportunity to embark on this new journey pursing opportunities to offer mediation services.
I am really thankful for Dr. Haggins and the amazing mediation curriculum she has put together for students. This course has been really helpful building blocks as for me to start my mediation career.
Obtaining certification through the National Association of Certified Mediators signifies a noteworthy progression. The educational resources are arranged methodically and delivered in a coherent order, effectively accommodating self-guided learners. Whether initiating a career as a mediator or possessing substantial experience, attaining certification sets a benchmark for colleagues, the community, and clients to assess the level of knowledge acquired and the competence demonstrated within the domain of mediation.