40 HOUR COURSE

40 Hour Online Course / $1,388

Mediation & Certification Examination  –  Pay In Full & Save $112

Image #1 from LaTrece H. Lamb
1
LaTrece H. Lamb
LaTrece H. Lamb
Reviewer
5/5

This class was awesome. Tanya was very informative and she makes sure you know what you understand the material that being taught. She explains the assignments in depth. I would recommend this class for my children.

2 months ago
Image #1 from Roxana Morales
1
Roxana Morales
Roxana Morales
Reviewer
5/5

This course was excellent and highly informative. I enjoyed the lessons, the videos, the daily motivational content, the practical skills, the quizzes, and the user-friendly format of the platform. It’s evident that the course is well-organized and reflects the instructor's passion for the topic. I commend the instructor's commitment and appreciate the constructive feedback on assignments, including the opportunity to resubmit work that didn't initially meet the standards.

2 months ago
Image #1 from Welden Howard
1
Welden Howard
Welden Howard
Reviewer
5/5

Participating in the mediation course was a highly enriching and professionally rewarding experience. The program offered a well-structured blend of theoretical foundations and practical application, equipping me with essential skills in conflict resolution, active listening, and facilitative dialogue. The instructor demonstrated exceptional expertise and created an environment conducive to thoughtful engagement and skill development. I would strongly recommend this course to professionals seeking to enhance their capabilities in mediation, negotiation, and collaborative problem-solving. Thank you.

2 months ago
Colin F. Smith
Colin F. Smith
Reviewer
5/5

This is a very practical course with all the nuts and bolts that I was looking for which gave me the tool kit that I needed. The assignments were meaningful to build competency. Thanks so much!

2 months ago
Image #1 from Lita Bailey Hetherington
1
Lita Bailey Hetherington
Lita Bailey Hetherington
Reviewer
5/5

Mediation is a key part of our communities. This will help build back communities in solving issues together without any legal help, because it can be costly. This also helps me to be knowledgeable about the most impactful ways to help you towards the pathways, and your conclusion will support policymakers and community leaders, who might be allocated in the near future for studies that make it much more successful. Rather than spending or borrowing money that might cause issues among families.

2 months ago
Image #1 from Shawnae Elizabeth Robey
1
Shawnae Elizabeth Robey
Shawnae Elizabeth Robey
Reviewer
5/5

The NACM 40-hour mediation course was a worthwhile experience. The curriculum was thoughtfully structured, blending theory with hands-on practice, and the instructor brought real-world insight that made the sessions engaging and relevant.

2 months ago
Image #1 from Jeanette Meriweather
1
Jeanette Meriweather
Jeanette Meriweather
Reviewer
5/5

I enjoy this course. Very knowledgeable and informative. I plan to use my skills to add to my business. I am a Notary Public and I own my business for 3 years now.

2 months ago
Image #1 from NICOL M BROWN
1
NICOL M BROWN
NICOL M BROWN
Reviewer
5/5

Best Mediation training and certification program I have ever experienced. I thank you for creating it!!! The tools used and the lessons learned are invaluable.

2 months ago
Image #1 from Danielle McKinley Dancheck
1
Danielle McKinley Dancheck
Danielle McKinley Dancheck
Reviewer
5/5

The program was everything I hoped for. I'm very glad that I finally took the steps to enroll in this program. I've been looking for a career that would allow me to use my skills as a paralegal for over 20 years and transfer to a career that would allow me to assist people in resolving their issues outside of the court system. Additionally, Ms. Haggins was an amazing teacher. Not only was she very knowledgeable but she was also willing to share her experiences and provide advice on navigating this industry.
Sincerely,
Danielle D.

2 months ago
Heidi DeGraffenried
Heidi DeGraffenried
Reviewer
5/5

This course was very helpful in understanding the steps to successful mediation and in giving a braod overview of the profession. It was also helpful to have some direction on the business and marketing set up. It was organized and very easy to follow.

2 months ago
Image #1 from Carol Faye Walls
1
Carol Faye Walls
Carol Faye Walls
Reviewer
5/5

I can’t recommend this 40-hour Mediation Training highly enough—it was absolutely transformative! Challenging, rigorous, and immensely rewarding, this course exceeded every expectation I had. The curriculum is brilliantly structured, the content is rich and practical, and it’s worth every single dollar.

The instructor is simply phenomenal—knowledgeable, engaging, and incredibly responsive—making every session lively, thought-provoking, and deeply applicable. Course materials arrived promptly, feedback was quick and insightful, and the online learning experience was seamless.

What truly set this training apart for me was the book The 40-Hour Mediator Training Program by Tanya L. Haggins. It provided depth and clarity that complemented the videos perfectly. The additional readings, The Fundamentals of Family Mediation by John Hayes and Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William Ury, reinforced the lessons and added invaluable perspective.

The Bonus Chapter on creating a Marketing Plan was a game-changer—it gave me a concrete roadmap to put everything into action. I now feel fully equipped, energized, and ready to apply my enhanced mediation skills in real-world settings.

If you are serious about mastering mediation, this course is an absolute must. I am excited, confident, and ready to leap into the next chapter of my mediation journey!

2 months ago
Mary F. Davenport
Mary F. Davenport
Reviewer
5/5

This course was very instructive and insturmental in my decision to pursue a career in Mediation. The materials were thoughtful and comprehensive and provided meaningful inisght into the Mediation practice.

2 months ago

What You Will Learn

Learn how to master the art of conflict resolution.

One of the best tools a mediator can have at their disposal is a mastery of conflict resolution. After all, it’s literally what your clients come to you for. With this program, you’ll understand how to help clients through every part of the process in such a way that everyone involved feels that they’re being treated fairly and respected.

Learn effective and proven communication tools that deliver results.

Communication is at the heart of everything you do as a mediator, but understanding how to actively and selectively listen to each side, utilize open-ended questions, and lead questions take time and mastery. You’ll learn all the communication tools and techniques you need to create a stress-free and productive mediation process inside our program.

Learn how to simplify the most challenging process of mediation every time. 

As you’re building your business as a mediator, you’ll quickly learn that the convening process is the most complex and most critical part of the entire process.

Getting both parties to agree to mediation can be overwhelming and unproductive. We show you how to effectively handle all of the initial telephone contacts and appointment letters and everything you need to know to educate clients about the entire mediation process properly.

Want to prepare an opening statement that creates the ultimate environment for success?

The 30-Day Mediator Certification Course is your answer! During this course, you’ll learn how to create a safe space with a powerful and inspiring opening statement that ensures every party is fully enrolled. We give you all the tools you need to create an opening statement that delivers results.

Discover the secrets to information gathering through communication.

Without communication, your ability to do so properly is diminished. But you also need to understand how to gather information to deliver the results both parties in your mediation seek. We teach you the steps, understanding, and techniques you need to utilize active listening to deliver results.

Do you want to learn how to become a master negotiator to get your clients the results they’re searching for? 

We teach you everything you need to know about preparing a strategic and effective negotiation to ensure you’re fully prepared every step of the way. Becoming a competent mediator requires the ability to understand the unspoken desires of each party and find a way to bring those together in a creative way to deliver an agreement. This program will equip you with all the tools and the knowledge to execute every negotiation properly.

Want to be able to deliver a durable agreement that satisfies the needs of both parties every time? 

With our revolutionary, comprehensive mediator mastery course, you will learn everything you need to know to create an agreement that’s satisfying to the parties procedurally, substantively, and psychologically every time. Understand everything you need to discuss the issue of ownership of process and equity of the disputants and more.

Transform the way you mediate with families. 

Family mediation is an incredibly complicated and highly emotionally charged process that takes an intricate understanding of the entire mediation process and mastering communication skills. With our course, you’ll learn how to navigate everything from domestic violence to child abuse and the psychological stages of divorce. We equip you with the tools, understanding, and care it takes to create a safe process that protects everyone involved.

Help businesses handle their disputes with ease.

Learning how to help businesses through the incredibly complex process of corporate mediation can be overwhelming. With our innovative course, you’ll learn how to navigate the many different business environments, negotiating with business employees, consumer’s rights, the lemon law, insurance providers, government entities, and more.

We help you keep it legal and ethical every step of the way.

Our course is designed to provide you with the tools and knowledge to keep you compliant with all laws and regulations every step of the way. You’ll learn how to work with attorneys and accountants of the disputants to assist divorcing parties in determining the appropriate division of assets and debts. We show you the most effective and efficient ways to work with outside experts such as accountants, attorneys, real estate appraisers, and others while ensuring you’re protected.

Want to attract the right customers and accelerate your growth? 

With our bonus Mediation Marketing lesson, you’ll learn the most effective marketing techniques specifically geared to your business. Learn how to cultivate opportunities in the mediation profession, teach you how to set up a successful practice, the skill you need to know to be successful, and the local court policies, procedures, and forms to know before you begin.

If you’re ready to become a professional, successful mediator, click the button below to sign up for our 30-Day Mediator Certification Course today!

Qualifications

This course is designed for those interested in the mediator profession but who do not have formal mediator training:

  • Make A Full Payment of $1388 (Save $112) to start your online training

  • Payment plans: 4 weekly payments of $375.00. Down payment of $375.00 due upon registration

  • Complete course within 30 days & pass examination with a 70% or better
5.0
Based on 392 reviews
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Customer Images

Image #1 from LaTrece H. Lamb
Image #1 from Roxana Morales
Image #1 from Welden Howard
Image #1 from Lita Bailey Hetherington
Image #1 from Shawnae Elizabeth Robey
Image #1 from Jeanette Meriweather
Image #1 from NICOL M BROWN
Image #1 from Danielle McKinley Dancheck
Image #1 from Carol Faye Walls
Image #1 from Susanne Feigum
Image #1 from LaTrece H. Lamb

LaTrece H. Lamb

This class was awesome. Tanya was very informative and she makes sure you know what you understand the material that being taught. She explains the assignments in depth. I would recommend this class for my children.

Image #1 from Roxana Morales

Roxana Morales

This course was excellent and highly informative. I enjoyed the lessons, the videos, the daily motivational content, the practical skills, the quizzes, and the user-friendly format of the platform. It’s evident that the course is well-organized and reflects the instructor's passion for the topic. I commend the instructor's commitment and appreciate the constructive feedback on assignments, including the opportunity to resubmit work that didn't initially meet the standards.

Image #1 from Welden Howard

Welden Howard

Participating in the mediation course was a highly enriching and professionally rewarding experience. The program offered a well-structured blend of theoretical foundations and practical application, equipping me with essential skills in conflict resolution, active listening, and facilitative dialogue. The instructor demonstrated exceptional expertise and created an environment conducive to thoughtful engagement and skill development. I would strongly recommend this course to professionals seeking to enhance their capabilities in mediation, negotiation, and collaborative problem-solving. Thank you.

Image #1 from Lita Bailey Hetherington

Lita Bailey Hetherington

Mediation is a key part of our communities. This will help build back communities in solving issues together without any legal help, because it can be costly. This also helps me to be knowledgeable about the most impactful ways to help you towards the pathways, and your conclusion will support policymakers and community leaders, who might be allocated in the near future for studies that make it much more successful. Rather than spending or borrowing money that might cause issues among families.

Image #1 from Shawnae Elizabeth Robey

Shawnae Elizabeth Robey

The NACM 40-hour mediation course was a worthwhile experience. The curriculum was thoughtfully structured, blending theory with hands-on practice, and the instructor brought real-world insight that made the sessions engaging and relevant.

Image #1 from Jeanette Meriweather

Jeanette Meriweather

I enjoy this course. Very knowledgeable and informative. I plan to use my skills to add to my business. I am a Notary Public and I own my business for 3 years now.

Image #1 from NICOL M BROWN

NICOL M BROWN

Best Mediation training and certification program I have ever experienced. I thank you for creating it!!! The tools used and the lessons learned are invaluable.

Image #1 from Danielle McKinley Dancheck

Danielle McKinley Dancheck

The program was everything I hoped for. I'm very glad that I finally took the steps to enroll in this program. I've been looking for a career that would allow me to use my skills as a paralegal for over 20 years and transfer to a career that would allow me to assist people in resolving their issues outside of the court system. Additionally, Ms. Haggins was an amazing teacher. Not only was she very knowledgeable but she was also willing to share her experiences and provide advice on navigating this industry. Sincerely, Danielle D.

Image #1 from Carol Faye Walls

Carol Faye Walls

I can’t recommend this 40-hour Mediation Training highly enough—it was absolutely transformative! Challenging, rigorous, and immensely rewarding, this course exceeded every expectation I had. The curriculum is brilliantly structured, the content is rich and practical, and it’s worth every single dollar. The instructor is simply phenomenal—knowledgeable, engaging, and incredibly responsive—making every session lively, thought-provoking, and deeply applicable. Course materials arrived promptly, feedback was quick and insightful, and the online learning experience was seamless. What truly set this training apart for me was the book The 40-Hour Mediator Training Program by Tanya L. Haggins. It provided depth and clarity that complemented the videos perfectly. The additional readings, The Fundamentals of Family Mediation by John Hayes and Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William Ury, reinforced the lessons and added invaluable perspective. The Bonus Chapter on creating a Marketing Plan was a game-changer—it gave me a concrete roadmap to put everything into action. I now feel fully equipped, energized, and ready to apply my enhanced mediation skills in real-world settings. If you are serious about mastering mediation, this course is an absolute must. I am excited, confident, and ready to leap into the next chapter of my mediation journey!

Image #1 from Susanne Feigum

Susanne Feigum

My name is Susanne and I am a retired elder law lawyer. I was recently hired as a Family Court Mediator for the Mohave Superior Court, in Kingman, AZ. I am SO GLAD I was lucky to get my mediation training through the National Association of Certified Mediators. Mediation skills are unique, and the course covers everything you will need to know and consider as a new mediator. I am very grateful to Tanya Haggins for her video instruction and for the excellent 40 Hour Mediation coursebook. Her wisdom will follow me wherever I go. I highly recommend the NACM for your mediation training.

Image #1 from LaTrece H. Lamb
Image #1 from Roxana Morales
Image #1 from Welden Howard
Image #1 from Lita Bailey Hetherington
Image #1 from Shawnae Elizabeth Robey
Image #1 from Jeanette Meriweather
Image #1 from NICOL M BROWN
Image #1 from Danielle McKinley Dancheck
Image #1 from Carol Faye Walls
Image #1 from Susanne Feigum
1-5 of 392 reviews
  1. LH

    This class was awesome. Tanya was very informative and she makes sure you know what you understand the material that being taught. She explains the assignments in depth. I would recommend this class for my children.

    Image #1 from LaTrece H. Lamb
  2. RM

    This course was excellent and highly informative. I enjoyed the lessons, the videos, the daily motivational content, the practical skills, the quizzes, and the user-friendly format of the platform. It’s evident that the course is well-organized and reflects the instructor’s passion for the topic. I commend the instructor’s commitment and appreciate the constructive feedback on assignments, including the opportunity to resubmit work that didn’t initially meet the standards.

    Image #1 from Roxana Morales
  3. WH

    Participating in the mediation course was a highly enriching and professionally rewarding experience. The program offered a well-structured blend of theoretical foundations and practical application, equipping me with essential skills in conflict resolution, active listening, and facilitative dialogue. The instructor demonstrated exceptional expertise and created an environment conducive to thoughtful engagement and skill development. I would strongly recommend this course to professionals seeking to enhance their capabilities in mediation, negotiation, and collaborative problem-solving. Thank you.

    Image #1 from Welden Howard
  4. CF

    This is a very practical course with all the nuts and bolts that I was looking for which gave me the tool kit that I needed. The assignments were meaningful to build competency. Thanks so much!

  5. LB

    Mediation is a key part of our communities. This will help build back communities in solving issues together without any legal help, because it can be costly. This also helps me to be knowledgeable about the most impactful ways to help you towards the pathways, and your conclusion will support policymakers and community leaders, who might be allocated in the near future for studies that make it much more successful. Rather than spending or borrowing money that might cause issues among families.

    Image #1 from Lita Bailey Hetherington

Reach Out

Contact us

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on our FAQ page.

NACM

National Association Of Certified Mediators

ADDRESS:
244 Fifth Avenue
Suite T-205
New York, NY 10001

Phone:
877-850-0052

Email:
support@mediatorcertification.org

Company

National Association Of Certified Mediators

244 Fifth Avenue
Suite T-205
New York, NY 10001

877-850-0052

About

NACM is the largest professional certification association in the world for mediators. Through our numerous members, NACM provides certification examinations, training, continuing education… 

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